Inquiry in Business English


Usually, inquiry is an action undertaken by buyers to get products’ information before purchasing. It is not only one of the most direct ways to acquire product details, but also a starting point of the formal contacts between buyers and sellers. When making an inquiry, besides the prices of goods, buyers may ask for more [...]

Establishing Business Relations in Business English


Establishing business relation is the first step in a transaction in international trade. No transactions can be conducted until contacts have been made between two or more companies. To establish business relations with prospective dealers is one of the vitally important measures both for a newly established firm and for an old one that wishes [...]

Agency in Business English


In international trade, a lot of business work is handled not only by direct negotiations between buyers and sellers, but also by means of agents and intermediaries. When the company seeks to develop its markets, it often resorts to the help of agents, who will be employed to represent the company and sell its products [...]

Claims in Business English


In business, if the buyer can prove that it is the seller’s responsibility for the loss of the goods, he can make a claim. The seller is obligated to compensate the buyer. Generally speaking, claims arise because the wrong goods may have been delivered; the quality may have been found unsatisfactory; the shipment may have [...]