Category Archives: Crazy English

Establishing Business Relations in Business English

Establishing business relation is the first step in a transaction in international trade. No transactions can be conducted until contacts have been made between two or more companies. To establish business relations with prospective dealers is one of the vitally important measures both for a newly established firm and for an old one that wishes to enlarge its business scope and turnover. Merchants abroad may be approached through some of the following channels:

Communication in writing;

Attendance at the export commodities fairs;

Contact at exhibitions held at home and abroad;

Mutual visits by trade delegations and groups;

Calling on customers;

Overseas investigation.

    Establishing business relations is realized mostly in writing and verbally. In order to come to an agreement during a business communication, people should know several terms are, such as the description of the goods, their quality, packing, price, shipment, insurance, payment, inspection, claims, disputes and arbitration.

    The History of Mother’s Day

    The earliest Mother’s Day celebrations are traced back to the spring celebrations of ancient Greece in honor of Rhea, the Mother of the Gods.

    In the United States, Mother’s Day was first suggested in 1872 by Julia Ward Howe as a day dedicated to peace.

    In 1907 Ana Jarvis, from Philadelphia, began a campaign to establish a national Mother’s Day. Ms. Jarvis persuaded her mother’s church in Grafton, West Virginia to celebrate Mother’s Day on the second anniversary of her mother’s death, the 2nd Sunday in May. By the next year Mother’s Day was also celebrated in Philadelphia.

    Ms. Jarvis and her supporters began to write to ministers, businessmen, and politicians in their quest to establish a national Mother’s Day. It was successful; by 1911 Mother’s Day was celebrated in almost every state. President Woodrow Wilson, in 1914, made the official announcement proclaiming Mother’s Day a national holiday that was to be held each year on the second Sunday in May.

    While many countries of the world celebrate their own Mother’s Day at different times throughout the year, there are some countries such as Denmark, Finland, Italy, Turkey, Australia, and Belgium which also celebrate Mother’s Day on the second Sunday of May.

    Agency in Business English

    In international trade, a lot of business work is handled not only by direct negotiations between buyers and sellers, but also by means of agents and intermediaries. When the company seeks to develop its markets, it often resorts to the help of agents, who will be employed to represent the company and sell its products in a given area too distant to be effectively covered by the company itself. An agent to be appointed should have sufficient means to develop the trade and have reliable connections in the designated area. As far as buying and selling are concerned, there are mainly two types of agents: general agent and sole (exclusive) agent. However, there are other types of agents with varying degrees of authority, such as brokers, factors, forwarding agents.

    Claims in Business English

    In business, if the buyer can prove that it is the seller’s responsibility for the loss of the goods, he can make a claim. The seller is obligated to compensate the buyer. Generally speaking, claims arise because the wrong goods may have been delivered; the quality may have been found unsatisfactory; the shipment may have been found damaged, short, missing, late; the prices charged may be excessive or not as agreed.

    There is also another kind of claim. It is made by buyers who find faults with the goods as excuse to escape from the contract, either because they no longer want the goods or because that they can get them cheaper elsewhere.

    If a claim has to be made by the buyer, the matter should be investigated in detail and these details should be laid before the party charged. We must handle claims with the principle of “on the first grounds, to our advantage and with restraint” and settle them amicably to the satisfaction of all parties concerned.

    Shipment in Business English

    Shipment is a very important part of foreign trade because goods by seller have to be delivered to the buyer abroad, and the delivery of goods is to be made possible by transport service, by road, rail, sea and air. In recent years a new type of carriage appeared, called container transport (cargo are transported by container ships). Usually there are three parties involved in most movements of goods: the consignor, the carrier and the consignee.

    Shipment covers rather a wide range of work, such as buyers’ sending shipping instructions, sellers’ sending shipping advice, booking shipping space, chartering ships, appointing shipping agent, arranging shipment, nomination of vessels, etc.